Refund Policy
At AUTOMATIONS LIMITED AI, we strive to ensure that our customers are satisfied with our SMS marketing sender application. This Refund Policy outlines the circumstances under which we provide refunds for our services.
1. Subscription Fees
Our service operates on a subscription basis. Fees for using the Service are billed in advance on a monthly or annual basis, as per the chosen plan.
2. Refund Eligibility
Refunds are provided under the following conditions:
• If there are technical issues on our end that prevent you from using the Service.
• If you cancel your subscription within the first 7 days of the initial purchase and have not used the Service extensively.
3. Non-Refundable Items
The following items are non-refundable:
• Fees paid for any additional services or features beyond the basic subscription.
• Renewal fees for subsequent subscription periods after the initial purchase.
• Fees paid for services used during the subscription period.
4. Refund Process
To request a refund, please contact our customer support team at [email protected] with your account details and reason for the refund request. We will review your request and notify you of the outcome within [number] business days.
5. Changes to This Refund Policy
We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on our website. Your continued use of the Service after any such changes constitutes your acceptance of the new Refund Policy.
6. Contact Us
If you have any questions about our Refund Policy, please contact us at [email protected].